About the company:

Newton is an email management application for iOS, Android, Chrome OS and macOS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app. CloudMagic has been acquired by Essential, Inc.

Eligibility:

• BE/BTech/MCA/ME/MTech/MS 2018 Batch (All branches)
• Good pH score and academic record

You need to have:

• Excellent written and verbal communication skills.
• Strong attention to details.
• Techsavviness.

What would you be doing with us?

• Troubleshooting and resolving all technical & non-technical issues related  to our products
• Work closely with Engineering and Marketing teams
• Help the development team in prioritizing the feature requests based on customer feedback
• Resolving queries on various platforms
• Handle escalations for post-installation issues
• Creating FAQ and documentation related to product training and support